My Inner View – an independent research firm, today awarded 520 nursing homes the coveted “Excellence in Action” Award, an honor recognizing those nursing homes that achieved high levels of excellence as demonstrated by having overall customer and/or workforce satisfaction levels fall within the top 10% of My Inner View’s customer data base. This award recognizes Nazareth Home’s commitment to superior customer and employee satisfaction.
“This year’s award recipients have demonstrated their commitment to excellence,” said Brad Shiverick, Vice President of Research, My Inner View. “The facilities receiving the Excellence in Action award have achieved high levels of customer and/or workforce satisfaction in 2008. These facilities deserve to be recognized.”
This national award was presented to any My Inner View customer who completed a customer (family or resident) or workforce satisfaction survey in 2008, had a minimum 30% response rate and scored in the top 10% of qualifying facilities on the question, “What is your recommendation of this facility to others,” or “What is your recommendation of this facility as a place to work,” in terms of the percentage of respondents rating the facility as “excellent.”
A complete listing of this year’s award recipients can be found online at www.myinnerview.com.
Nazareth Home – located in Louisville, Kentucky – is a 168 bed long-term care and Rehab center with specialty programs for short term Rehab, Memory Care and long term care.
Nazareth Home was established in 1976 as a healthcare ministry sponsored by the Sisters of Charity of Nazareth.